What is a good store locator?

An effective Store Locator should help consumers quickly find the nearest point of sale. This article presents the essential best practices: reliable information, routes, SEO optimization, location detection, and mobile experience. All these elements are essential to improve the customer journey and boost in-store traffic.

Store Locator
Strategy
Local Digital Marketing
Drive to store
March 24, 2015

A Store Locator is a tool that allows you to locate a physical point of sale. It can be offered on a website (classic or mobile) or through a mobile application.

The Store Locator generally allows you to identify the nearest store from a GPS geolocation or by entering a postal code or address.

6 practical tips for a good store locator:

  1. Provide the nearest store: It’s the main objective. It must give the user a list of the stores closest to their position
  2. Provide a route to the store: This route will allow the buyer to easily reach the point of sale. If the client is already satisfied with the store's services before entering the store, it’s already a good starting point
  3. Provide reliable and complete information about the point of sale: The stores must provide their addresses but also their phone numbers, opening hours, product catalog, etc. Of course, to be relevant, they must all be complete and correct
  4. SEO compliant: More and more customers use Google to search for a store. The main objective of retailers is to be in the top results on Google. To do this, they must optimize the SEO of their store locator page. Here are some tips: an edited URL, local content and specific to each store
  5. Automatic detection of the user's location: This detection will automatically suggest the nearest stores to users. It is a service that many users are looking for
  6. Mobile optimization: We cannot forget to mention that mobile optimization is essential to track customers in all their movements and daily life

Does your store locator meet all these characteristics? Is it optimized? If you want more information, don't hesitate...

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Edited by
Georges-Alexandre
Hanin

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