Boost your in-store traffic with Mobilosoft & Critizr
Mobilosoft and Critizr join their expertise to offer brands a comprehensive approach to e-reputation. Collecting and analyzing reviews, enriching the store locator, SEO optimization and valuing customer feedback: this collaboration strengthens the local experience and directly contributes to the development of in-store traffic.
Mobilosoft talks about its new business partnership with Critizr.
Mobilosoft and Critizr become partners
Mobilosoft, a local SEO expert, and Critizr, a Feedback Management solution, combine their expertise to help physical brands tackle their web-to-store challenges! We've recently published a comprehensive article on the issue of the reputation of your points of sale on the Internet and In-store Traffic. It covers the main steps of an optimized customer feedback management (collecting solicited and spontaneous reviews, responding to them, valuing positive opinions, etc.) for which Mobilosoft and Critizr are complementary. The Mobilosoft and Critizr partnership enables brands to implement a comprehensive E-reputation strategy. The display of reviews on the store locator and SEO, continuously worked on through both solutions, allows us to globally support our clients on these issues.
Critizr, the European expert in measuring customer experience and satisfaction
Since 2012, Critizr has enabled retail chains to collect and analyze customer reviews. The company also aims to strengthen the link between headquarters and points of sale by involving all employees in this customer listening. By connecting its solution to points of sale, Critizr gives local teams the keys to customer satisfaction. The Critizr 'feedback management' platform collects customer reviews omnichannel, via +20 channels, and through very comprehensive satisfaction questionnaire formats (QCM, NPS, CSAT, verbatim…). Once the in-depth customer listening process is in place, Critizr enables brands to enhance customer reviews: on local pages, Google Business Profile, partners, etc. The objective: to show prospects that customers are satisfied, and to attract new ones. Critizr is now a leader in its market: with 4 offices in Europe, 90 clients including Carrefour, Nocibé, Leroy Merlin, Havas Voyages and Flunch, the solution is connected to 25,000 points of sale.
If you are interested, do not hesitate to contact us directly
Save time and gain visibility from today
Schedule a personalized demo and see how the platform optimizes every local action in your network.
Latest articles
Discover other selected articles to further explore the topic. To continue exploring the levers that really make a difference for your points of sale.
