Boost your in-store traffic with Mobilosoft & Critizr

Mobilosoft talks about its new business partnership with Critizr.

Mobilosoft and Critizr become partners

Mobilosoft, local SEO expert, and Critizr, Feedback Management solution, combine their expertise to support physical brands in their web-to-store challenge! We have just published a comprehensive article on the question of the reputation of your points of sale on the Internet and In-store Traffic. It outlines the main steps of an optimized client feedback management (collection of solicited and spontaneous reviews, process to respond, highlighting positive opinions, etc.) for which Mobilosoft and Critizr are complementary. The Mobilosoft and Critizr partnership enables brands to implement a complete strategy around E-reputation. Displaying reviews on the store locator and SEO, continuously refined by both solutions, helps globally support our clients on these issues.

Critizr, the European expert in measuring customer experience and satisfaction

Since 2012, Critizr has enabled retail chains to collect and analyze customer reviews. The company also aims to strengthen the link between headquarters and points of sale by involving all employees in this customer listening. By connecting its solution to points of sale, Critizr gives local teams the keys to customer satisfaction. The Critizr 'feedback management' platform collects customer reviews omnichannel, via +20 channels, and through very comprehensive satisfaction questionnaire formats (QCM, NPS, CSAT, verbatim…). Once the in-depth customer listening process is in place, Critizr enables brands to enhance customer reviews: on local pages, Google Business Profile, partners, etc. The objective: to show prospects that customers are satisfied, and to attract new ones. Critizr is now a leader in its market: with 4 offices in Europe, 90 clients including Carrefour, Nocibé, Leroy Merlin, Havas Voyages and Flunch, the solution is connected to 25,000 points of sale.

If you are interested, do not hesitate to contact us directly

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